Source: Loan Signing System interview with Casey @ Snapdocs (updated edition). Mechanics of the notification "automator," ranking factors, and the preferred-vs-pre-assigned distinction โ captured for Jermaine's LSA launch.
~70K
Orders / month
~840K
Orders / year
<50%
Notaries actually active
Do These First (highest-leverage setup)
Get Snapdocs VerifiedOnly ~40% of notaries are. Upload commission, background check, E&O, non-expired driver's license (only ID accepted). Some clients ONLY use verified notaries.
Set up Vendor PayNot a ranking factor โ but MOST title companies pay only via Vendor Pay and filter their search for it. No Vendor Pay = invisible to direct, full-fee title work.
Turn ON text-message notificationsFactors into your rank + you respond faster.
Add a professional headshotRideshare logic โ clients pick a face they can see over a blank profile.
Write a SHORT bioYears as a notary, specialties, languages, differentiators. Long bios get skipped (TL;DR).
Check your rank breakdownClick your rank in-profile to see exactly what's helping/hurting it.
How the Notification System Actually Works
An "automator" pushes each order out one notary at a time โ every 15 seconds by default (client can change).
It's not strict first-come. You mark yourself Available; then the client picks from everyone who responded.
Takeaway: respond fast, but you don't have to be #1 โ a strong profile can win the pick over earlier responders.
Default radius = 25 miles (client-adjustable). Auto-narrows in dense metros, auto-expands in rural areas if too few notaries appear.
Marking "Not available" does NOT hurt your rank โ but going silent can flag you dormant. Always respond either way ("engagement").
Ranking Factors (in rough order)
Proximity to the signing location
Preferred / Pre-assigned status with the client
# of signings completed on the platform
Snapdocs Verified
Text notifications ON + engagement
Complete profile โ headshot + short bio
โญ The Pitch Upgrade: Preferred vs Pre-Assigned
Preferred / Favorite good
You're pushed first in the automator โ but still in a pool with other preferred notaries. Better odds, not a lock.
Pre-Assigned better
The client adds you directly to the order โ no automator, you're THE notary. Asking for it also signals you know the platform.
Script swap: when a title/escrow office says "we're on Snapdocs," don't ask to be "marked preferred." Ask to be pre-assigned โ softer, more powerful, and it positions you as a pro.
In-person / follow-up line
I'm a Snapdocs-verified notary. Give me a shot โ pre-assign me to your next order and let me prove I'm one of your best choices. If I'm ever not available, you can just release it to the automator.
Good to Know
Title-side = direct pay. Snapdocs is title-focused; title companies pass the full fee (no signing-service ~30% cut). One notary made $200K last year.
Negative reviews: you can't formally dispute yet, but leave a professional comment on the order documenting your side. Escalations to Snapdocs support reach a real person who calls to hear you out. One thumbs-down isn't fatal; clients don't all see every review.
Vacation / dual-commission hack: switch your profile address to where you'll be โ but ONLY use an address where you can actually receive mailed docs/checks.
Informational only โ Snapdocs features/policies change; verify in-platform. Not affiliated with Snapdocs or Loan Signing System. ยท DSCR Insider Command Center